Services - Maintenance:

To go in line with the international economic policies and due to the need for innovation and creativity in all fields, including the concepts and philosophies of maintenance, the plans of the development of the maintenance department and its strategies include applying and manipulation of Total Productive Maintenance system (TPM), which a system that adopts the principle of continuous development in all fields, and which is considered to be an inseparable part of the Total Quality Management (TQM) system and the application of the principle of self-maintenance so as to reach a higher productivity efficiency and a better competitive position for the Company through the participation of all people working with it: workers, supervisors, engineers, and executives besides the maintenance staff.

“Al-Hussein Industrial City”. The Company has remarkably developed during these years and accumulated great experiences. It established relations with major international companies and exerted great efforts to apply the most up-to-date programs and systems in the fields of management, industrialization and marketing. The Company was awarded the ISO 9002 Certificate in 1997, and was awarded the Jordan Quality Certificate in the years 98, 99, and 2000.
To improve the conditions of its employees, the Company has adopted the (HAPPI) system, and to control its products of foodstuffs, it has adopted the (HACCP) system. Within its walls, the Company contains the following factories:

ENVIRONMENT AND INDUSTRIAL SERVICES:

The policy of the Company aims basically at minimizing pollution. Therefore, It utilizes up-to-date technology, rationalizes the uses of water as well as power consumption. In addition to the aim of the preservation of the environment, the Group of Al-Intaj Companies is anxious to be in conformity with the official environment specifications and standards so that the Group can be awarded the environment related certificate “ISO 14000” .

OTHER SERVICES:

1. TRAINING COURSES:
The Company provides specialized training courses for the new graduates within a typical environment for this purpose.

2. DELIVERY SERVICES:
Out of the strong attention and care of the Company to keep on good and distinguished relations with all of its customers and consumers, it offers them its delivery services to their homes.

3. AFTER SALES SERVICE:
The Company undertakes to promptly replace any product once there is a fault in such product, or in the case of total dissatisfaction related to this product.

4. HOT LINE SERVICES:
The Company avails a staff of specialized experts to give answers to any inquiries as well as provide appropriate solutions thereto.

5. SUPPLYING SUFFICIENT ITEMS OF PRODUCTS ON THE MARKET:

The sales staff arranges visits to grand, medium and small stores to make up for any lack in the offered products and to check that all the products are properly displayed on shelves in the commercial shops.